Glen Innes Severn Council has thrown its support behind a national campaign calling for banks to maintain face-to-face services in regional communities.
At its Ordinary Meeting on 23 April 2026, Council formally endorsed the Obligation on Banks to Fund Face-to-Face Banking in Regional Australia campaign, led by the Regional Banking Investment Alliance (RBIA).
The decision recognises growing concern across regional areas about the steady loss of local bank branches and the impact this is having on everyday access to essential financial services.
Mayor Margot Davis said that whilst Council acknowledges the ongoing presence of the Commonwealth Bank, National Australia Bank and the Regional Australia Bank, it is vital that access to in-person banking which is critical for communities like Glen Innes Severn is not further diminished.
“For many people in our community, online banking simply isn’t a practical alternative,” Cr Davis said.
“We have older residents, small business owners and community groups who rely on face-to-face service. When branches close, it’s not just inconvenient, it creates real barriers.”
As part of the resolution, Council will:
- Formally endorse the RBIA campaign and allow Council’s logo to be used in campaign materials
- Advocate to the Commonwealth Government to introduce a fair cost-sharing model requiring banks to fund regional, in-person services
- Use its existing advocacy platforms to help amplify the campaign at a state and national level
Mayor Davis said the issue goes beyond banking and speaks to fairness for regional communities.
“Regional communities deserve the same level of access to essential services as anyone else,” she said.
“Banking is not a luxury, it’s a basic service that underpins our local economy and community wellbeing.”
Council will continue working alongside the Regional Banking Investment Alliance and other regional stakeholders to push for long-term, sustainable solutions.
Residents can learn more about the campaign at the Regional Banking Investment Alliance website.
Media Release: Glen Innes Severn Council
