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Access Bus Expanding to Connect More Village Residents

by | Jun 12, 2026 | Local Government, Media Release, Transport

More residents across Glen Innes Severn will have improved access to essential services, with Council’s Access Bus expanding to include Emmaville, Glencoe, Red Range and Deepwater starting as early as this week.

Delivered through Council’s Life Choices Support Services, the expansion follows community engagement earlier this year, where residents across the villages highlighted the challenges of getting to medical appointments, grocery shopping and other essential services in Glen Innes.

In many cases, residents rely on family, neighbours or limited transport options to make regular trips into town, which can restrict access to services.

Mayor Margot Davis said the feedback reflected what Council is hearing across the community.

“Transport is something Council is hearing about consistently from our villages,” Cr Davis said.
“For some residents, it’s not simple to get into town when they need to, and that can mean putting off appointments or relying on others.”
The expansion builds on the existing Access Bus service, extending it to additional communities where distance and limited transport options are a barrier.
“We know this service works, and it makes sense to extend it to more of our villages,” Cr Davis said.
“Having a regular, reliable option helps people get to appointments, do their shopping and stay connected.”

The door-to-door service will operate weekly, connecting residents with Glen Innes and returning to their home villages.

The service operates through the My Aged Care program, supporting eligible residents to maintain their independence.

The expanded service will run as a three-month pilot, allowing Council to monitor demand and continue working with the community as the service rolls out.

“Council will continue to work with all levels of government to improve transport options across our region,” Cr Davis said.
“Through the State Infrastructure Regional Transport Plan, we’re advocating for better public transport outcomes to ensure residents can stay connected to essential services.”

To check if you’re eligible and get the most up-to-date bus timetable, please contact the team at Life Choices Support Services during business hours on (02) 6730 2500 or email lcssadmin@gisc.nsw.gov.au.

Media Release: Glen Innes Severn Council

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