The ACCC is urging consumers to be alert to a growing list of recalled wireless power banks, which have the potential to cause serious burns and property damage.
Power banks, also known as portable battery packs, are portable battery chargers commonly powered by rechargeable lithium-ion or lithium-polymer batteries.
They are designed to charge mobile phones and other portable electronic devices on the go.
Since 2020, there have been 17 power bank recalls published on ACCC Product Safety website. Of these, 9 were recalled in the last 16 months.
The ACCC is concerned about these recalls because together they include around 34,000 recalled power banks that are still with consumers.
“Some consumers have suffered serious burn injuries, and some have had their property damaged because of power banks overheating and catching fire,” ACCC Deputy Chair Catriona Lowe said.
“Most incidents have occurred when the power bank is charging a phone or other device, which makes it more likely that they will be close to the user when they fail, increasing the likelihood of injuries.”
The ACCC urges consumers who own a recalled power bank to stop using it immediately and follow the instructions on the recall notice to receive a remedy. You can check if your power bank is subject to a recall by visiting the ACCC Product Safety website.
“Consumers who own a recalled power bank shouldn’t be concerned about being left out of pocket. Suppliers are offering a full refund or free replacement under these recalls,” Ms Lowe said.
The ACCC encourages anyone using anypower bank that contains lithium-ion batteries to always follow the manufacturer’s instructions, and to store the devices in a cool, dry place.
Lithium-ion batteries can be highly flammable. Incorrectly manufactured, handled, stored or disposed of products can catch fire, explode or vent toxic gas.
“It’s important that people use the correct charger to charge their power bank and check that it is in good condition,” Ms Lowe said.
“We urge consumers not to charge power banks on flammable materials such as beds, sofas or carpet, and to never use power banks that are damaged, overheating, swelling, leaking or venting gas.”
“Setting timers as a reminder to unplug devices may help monitor device charging times, as it’s important to disconnect products from chargers when they are fully charged,” Ms Lowe said.
Check the ACCC’s Product Safety lithium-ion batteries guide for more safety information.
Media release: Australian Competition and Consumer Commission (ACCC)